Privacy policy

Last updated: July 8, 2026

Viore operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Viore is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or conduct any other transaction through the Services, or when you communicate with us through any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact details, including your name, address, billing address, shipping address, telephone number, and email address.

Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, add to your shopping cart, save to your wish list, purchase, return, exchange, or cancel, as well as information about your previous transactions.

Communications with us, including the information you provide when communicating with us, such as when submitting a request or complaint to customer service.

Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information, including information about how you interact with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services, including information obtained from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

From our service providers, including when we engage them to provide certain technologies or when they collect or process your personal information on our behalf.

From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide you with the Services, including fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and the items you are interested in, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, as well as displaying online advertisements for products or services through the Services or on other websites. These advertisements may be based on items you previously purchased, added to your shopping cart, or other activities you performed through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of our Services.

If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account information with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your requests, deliver our Services effectively, and maintain our business relationship with you.

Legal Purposes

We use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement agencies or government authorities. We may also use your information to investigate or participate in civil discovery proceedings, potential or actual litigation, or other contested legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

With Shopify, service providers, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order management, fulfillment, and shipping.

With business and marketing partners to provide marketing services and display advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.

Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your online activity across different merchants and websites. You may exercise your right to opt out of these uses here.

When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as for the purpose of shipping products to you or through your use of social media widgets or login integrations.

With our affiliates or generally within our corporate group.

In connection with a business transaction, such as a merger, acquisition, bankruptcy, or insolvency proceeding; to comply with applicable legal obligations, including responding to subpoenas, search warrants, or similar requests; to enforce our Terms of Service or other applicable policies; and to protect or defend the Services, our rights, and the rights of our users or other individuals.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

To provide and improve the Services, information that you submit through the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your own.

In addition, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform.

To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding Shopify’s use of your information for these purposes.

For more information about how Shopify uses your personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links that direct you to websites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and their other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information they contain.

Information that you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and users of those third-party platforms, without limitations regarding its use by us or by third parties.

The inclusion of such links does not, by itself, imply our endorsement of the content of those platforms or their owners or operators, unless expressly stated through the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from individuals who are considered minors under the applicable laws of their jurisdiction.

If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information belonging to individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure while it is being transmitted.

We recommend that you do not use unsecured communication channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only under certain circumstances, and, in some cases, we may deny your request where permitted by law.

Right of access. You may have the right to request access to the personal information we maintain about you.

Right to deletion. You may have the right to request that we delete the personal information we maintain about you.

Right to correction. You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to data portability. You may have the right to receive a copy of the personal information we maintain about you and to request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.

Right to opt out of the sale or sharing of personal information for personalized advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.

You may exercise your rights to opt out of these uses here.

Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat the visit as an opt-out request for the device and browser you are using.

If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.

For more information about Global Privacy Control, please visit:

https://globalprivacycontrol.org/

Other than the Global Privacy Control signal, we do not recognize other “Do Not Track” or “DNT” signals that may be sent from your web browser or device.

Managing communication preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails.

If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as messages concerning your account or orders you have placed.

Additional Rights for Residents of the United Kingdom or European Economic Area

If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to those described above:

Right to object to or restrict processing. You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Withdrawal of consent. When the processing of your personal information is based on your consent, you have the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of processing carried out on the basis of your consent before it was withdrawn.

You may exercise any of these rights through the options provided within the Services or by contacting us using the contact details provided below.

For more information about how Shopify uses your personal information and the rights that may be available to you, including rights related to personal information processed by Shopify, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, as permitted or required by applicable law.

In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf in order to exercise your rights. Before accepting a request submitted by an authorized representative, we will require the representative to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request within a reasonable period of time, as required by applicable law.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the contact details provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details provided below or to submit a complaint to your local data protection authority.

For the European Economic Area, you can find a list of data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the relevant United Kingdom authority, as applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will publish the updated version of this Privacy Policy on this website, update the “Last updated” date, and provide notice of the changes where required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, by email at:

viore.storecosmetics@gmail.com

Viore is the data controller responsible for your personal information.